Balance Health HZ — Integrative Pain ManagementPain Management Care. Compassionate Treatment. Better Wellbeing.
We provide professional, evidence-based integrative pain care for every patient treated with respect, compassion and individual tailored care.
Our Mission
To restore
balance, not
just relieve pain
Patient-centred, evidence-informed, holistic care — for every body in pain.
Balance Health HZ exists to expand access to high-quality, integrative pain management. We bring together professional healthcare practice, evidence-informed approaches, research, and compassionate patient care under one roof.
Our Mission: To provide compassionate, evidence-informed and personalised pain care that helps patients regain function, improve wellbeing and live fuller, more meaningful lives.
- 1
Reduce pain and restore function
Help patients achieve meaningful improvements in pain, mobility, daily activities and overall physical function.
- 2
Optimise medication use
Support the safe and appropriate use of medications while reducing reliance on medication where clinically appropriate.
- 3
Empower patients through education
Educate patients with practical knowledge, self-management strategies and skills to actively participate in their own recovery.
- 4
Restore quality of life and wellbeing
Address the physical, emotional and social impact of persistent pain to support greater confidence, independence and wellbeing.
- 5
Support sustainable, long-term pain management
Develop personalised, multidisciplinary care plans that promote lasting improvements and help patients manage pain confidently over the long term.
Our Core Values
Core Values
Professionals
We are committed to high standards, continuous learning and clinical excellence.
High Standard Care
We deliver evidence-informed and comprehensive care tailored to your individual needs.
Patient Priority
You are at the centre of everything we do.
Caring with Respect & Love
We treat every patient with kindness, respect and compassion.
Good Teamwork
We collaborate and support each other to provide the best care for you.
Ensuring Wellbeing & Health
We are dedicated to improving your quality of life and supporting your long term health.
Why Choose Us
Care that puts you first
Expert Care
Comprehensive assessment and tailored treatment plans for chronic pain.
Integrative Approach
Combining medical expertise with integrative therapies to treat the whole person, not just the pain.
Patient Centred
We listen, we care, and we work with you every step of the way.
Teamwork
Our multidisciplinary team works together to achieve the best outcomes.
Types of Pain We Treat
Whatever
the source
Pain is personal. Our integrative team assesses the type, cause, and experience of your pain to build a tailored pathway to relief. Tap a pain type to learn more and book your appointment.
Health Services
One clinic.
Ten integrative pathways.
An integrative model of care — combining medical, traditional, physical, and behavioural services into a single, coordinated journey.
Acupuncture
Evidence-informed acupuncture for pain relief and recovery, including CIPN support.
Book an AppointmentPhysiotherapy
Hands-on therapy and movement rehabilitation to restore function and reduce pain.
Book an AppointmentExercise
Prescribed, progressive exercise programs to build strength, stability, and confidence.
Book an AppointmentPsychological / Behavioural Support
Cognitive and behavioural care to help manage the lived experience of chronic pain.
Book an AppointmentPain Assessment by Nurse
Thorough pain assessment conducted by our nursing team to guide your care plan.
Book an AppointmentChiropractic Care
Spinal and musculoskeletal care to improve alignment, mobility and reduce pain.
Book an AppointmentPain Education
Helping you understand your pain and the science behind recovery and management.
Book an AppointmentSelf-Management Education
Practical skills and strategies to manage pain independently and stay well long term.
Book an AppointmentCancer Pain Support
Compassionate integrative support for cancer-related pain, including CIPN care.
Book an AppointmentMyotherapy
Soft tissue and muscular therapy to relieve tension and restore movement.
Book an AppointmentOur Teams
Hands that
heal together
A multidisciplinary collective of clinicians — each devoted to one shared purpose: your return to movement.
Lead Clinician
Hang Liu
PhD Candidate · Acupuncturist
A clinician-academic dedicated to advancing acupuncture and integrative care, with a research focus on preventing chemotherapy-induced peripheral neuropathy (CIPN) and improving patient quality of life.
Qualifications
Coming Soon
Physiotherapist
Movement rehabilitation & manual therapy.
Coming Soon
Chiropractor
Spinal & musculoskeletal care.
[Team Member]
Nurse
Patient care & clinical support.
Coming Soon
Myotherapist
Soft tissue & muscular pain therapy.
Jennifer Liu
Founder & CEO · Balance Health HZ
Leadership
Jennifer Liu
13 Years of Clinical Precision.
A Lifetime of Compassionate Care.
Jennifer Liu, CEO of Balance Health HZ, is an experienced healthcare professional and clinic manager with a strong background in business management, healthcare administration, research coordination, and integrative health services.
Jennifer has managed a health clinic since 2013, developing extensive experience in healthcare operations, team coordination, patient-centred service delivery, and clinical administration. She has also contributed to and coordinated multiple health research projects, including research activities associated with Northern Health, with a particular interest in improving patient outcomes and quality of life.
- Master of Business Administration (MBA)University of Melbourne
- Bachelor of Business ManagementCharles Sturt University — Dean's Academic Award (2018)
- Global Citizenship: Building Sustainable and Ethical PracticeRMIT University
- Building Cultural IntelligenceRMIT University
- Developing Global LeadershipRMIT University
- Problem-Solving in BusinessRMIT University
- Critical ThinkingCharles Sturt University
- Future of CommunicationAustralian Technology Network of Universities
- Future ProfessionalAustralian Technology Network of Universities
- Future CollaborationAustralian Technology Network of Universities
Vision for Balance Health HZ
A trusted
path to wellbeing
Jennifer is passionate about developing patient-centred, evidence-informed, and holistic approaches to pain management and health care. Her combination of healthcare management experience, business education, research involvement, and commitment to continuous professional development has shaped her vision for Balance Health HZ.
As CEO, Jennifer is committed to building a professional and welcoming healthcare environment where patients feel respected, supported, and empowered throughout their care journey. Her goal is to develop Balance Health HZ into a trusted health service that brings together professional healthcare practice, evidence-informed approaches, research, and compassionate patient care.
With a strong passion for helping people living with pain and other health challenges, Jennifer aims to expand access to high-quality pain management services and contribute to better health, wellbeing, and quality of life for the community.
The Leadership Team
Beyond the CEO
[IT Lead]
IT Staff
Manages clinic systems, security & digital health tools.
[Marketing Lead]
Marketing Team
Community engagement, education & patient outreach.
Visit Us · Book Online
Your sanctuary
awaits
Book online, call, or visit us in person. We're here to help you begin your recovery.
Make an Appointment
Choose your treatment
Click a treatment to select it for your appointment, then book below.
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498 Bluff Road, Hampton, VIC 3188
Opposite the church · In front of the bus stop
Working Hours
- Monday· Today09:30 – 16:00
- Tuesday09:30 – 16:00
- Wednesday09:30 – 16:00
- Thursday09:30 – 16:00
- Friday09:30 – 16:00
- Saturday10:00 – 16:30
- Sunday10:00 – 16:30
Careers
Grow with
our team
We're building a trusted, integrative health service — and we're looking for clinicians and professionals who share our commitment to compassionate, evidence-informed care.
Acupuncturist
Join our integrative care team delivering evidence-informed acupuncture.
Apply / Enquire →Physiotherapist
Help patients regain movement through hands-on rehabilitation.
Apply / Enquire →Chiropractor
Provide spinal and musculoskeletal care to improve mobility and reduce pain.
Apply / Enquire →Myotherapist
Deliver soft tissue and muscular therapy to relieve tension and restore movement.
Apply / Enquire →